SHIPPING & ORDERING FAQ

Regular store orders* are processed and shipped from the studio within 3-5 business days. Please allow 1 additional week for signed items.

USA : USPS/Canada Post Tracked : 6 – 10 business days

Canada : Tracked Parcel 4 – 9 Business days

International : 2 weeks + depending on country. For more details, please email us.

Please allow up to 5+ additional days for rural, remote areas and during busy Holiday seasons.

*If your order includes a pre-order item, please check the Pre-orders Updates section for more details on our shipment status. Pre-orders usually take 1-2 months to ship.

USA customers: Comic books and art prints currently ship tariff/duty-free from Canada to the USA. If there are any fees on items like T-shirts or postcards, we pre-pay them, so no surprise charges for you.

International customers: You are responsible for any import duty/tax that may be applied to an order outside of Canada. This isn’t a shipping charge, but a legal requirement decided by the governing law where you live. Any orders abandoned/refused by customers due these charges will be liable for all costs shipping the order back – including the original cost of the shipping.

Yes, all packages come with tracking. As soon as your order is shipped, we will send a shipping confirmation. Keep an eye out for an email from Canada Post as it will contain your tracking information. If you haven’t received your tracking info, please check your spam folder or contact us.

 All sales are final but please contact us if you have a problem with your order.

Specialty pre-order items (such as Holofoils and Metals) are final sale and cannot be canceled or refunded once an order is placed.
These editions are produced specifically for each pre-order and are ordered directly from our printers based on the quantities reserved. Please review your order carefully before completing checkout, as we are unable to make exceptions.

We currently offer shipping to most countries. If the country you would like to ship to is not available at check out, please contact us with your order and shipping address for a quote.

In the unlikely event that your package arrives damaged, we are happy to replace any items for you. Depending on the item, we may ask for proof of destruction before we send out replacements. Please do not destroy goods prior to contacting us.

We cannot be held responsible for orders shipped to incorrect or incomplete addresses. Any orders returned (i.e. returned to sender) due to incorrect, incomplete address or failure to collect from a designated collection point (i.e. after a missed delivery attempt) will require new shipping to be purchased before orders will be reshipped.

Pre-orders are shipped 1 – 2 months after the initial release date or as soon as they arrive in the studio. Please check the Shipment Updates page for up-to-date info on all pre-orders and Comic Collector Rewards.

We recommend placing pre-order items and in-stock items in separate orders. Pre-orders may take up to 2 months to ship, while in-stock items are processed and shipped much sooner. Combining them into one order will delay shipment until all items are available.

1 – 4 Comics are bagged, boarded and shipped in Gemini Mailer.

4+ comics are bagged, boarded and packed with small and large bubble and carefully inserted in appropriate box. There is a padding zone of 1-2 inches on all corners.

Prints & comics combined are inserted in an easy-fold mailer, then placed in a box with padding.

We stand by our shipping. If any damages have incurred during shipment, please contact us info@sunkhamunaki.com

Print order of 5 or less are wrapped in poly sleeve and shipped in sturdy shipping tube* Please see “taking care of your prints” for additional info regarding rolled prints.

Print order of 6 or more are automatically shipped flat. No need to select Special Shipping FLAT. They are wrapped in poly sleeve, inserted in an easy-fold mailer then placed in a box with padding.

Print subscriptions are always rolled and shipped in shipping tubes. Flat shipping is available upon request for an extra $15.

We currently accept all major credit cards as payment.

Tax is included in item price.

All our prices are listed in USD, and you will be charged in USD. If you’re outside of the US, your bank or credit card company will convert the amount to your local currency and may charge a conversion fee.

We are offering free shipping to all Canada and US orders over $100. Please check the Free Shipping box at checkout.

Please be careful when removing prints that have been rolled. Do not attempt to curl the print the opposite way, this creates hairlines in the paper. Keep them in the plastic sleeve, then gently unroll them. Place heavy books on each end to help flatten the print.